1. What is SIVER? SIVER is a clothing brand born from love, resilience, and the desire to inspire strength and confidence through style. Each piece reflects our story — a journey of overcoming struggles and celebrating beauty in simplicity.
2. What does the name “SIVER” mean? SIVER symbolizes purity, endurance, and timeless elegance — just like the human spirit that shines through challenges.
3. Where is SIVER based? SIVER is an international brand focused on delivering high-quality, comfortable, and meaningful fashion to everyone, everywhere.
4. What type of products does SIVER offer? We offer high-quality clothing and underwear designed for comfort, confidence, and self-expression — for both men and women.
5. What materials do you use? Our garments are made from premium, breathable fabrics such as cotton, modal, and spandex blends for softness and durability.
6. How should I care for my SIVER clothing? We recommend machine washing in cold water, using gentle detergent, and avoiding bleach. Air drying will help maintain the shape and color.
7. How can I find my size? Please refer to our size guide available on each product page. If you’re between sizes, we recommend choosing the larger one for a more comfortable fit.
8. What if the size doesn’t fit? No worries — you can exchange your item following our Returns & Exchanges Policy.
9. What payment methods do you accept? We accept major credit/debit cards, PayPal, and other secure payment gateways available at checkout.
10. Is my payment information safe? Absolutely. All transactions are encrypted and processed securely through trusted payment systems.
11. Where do you ship? We ship worldwide. Delivery times and costs vary depending on your location.
12. How long does delivery take? Orders are usually processed within 1–3 business days. Delivery times vary depending on your country — typically 3–10 business days.
13. How can I track my order? Once your order is shipped, you’ll receive an email with your tracking number and a link to follow your package in real time.
14. What is your return policy? You can return or exchange unworn items within 14 days of delivery. Products must be in their original condition and packaging.
15. How can I start a return or exchange? Simply contact our customer service via the “Contact Us” page or email us at support@siverwear.com with your order number.
16. Do you offer student discounts? Yes. Students receive 10% off their purchases. Just verify your student status during checkout to enjoy the discount.
17. How can I stay updated on new promotions? Subscribe to our newsletter or follow us on social media to receive the latest updates, drops, and exclusive offers.
18. How can I contact SIVER? You can reach us through our contact form, email us at contactadmin@sivermarket.com, or message us directly on Instagram or Facebook.
19. What are your customer service hours? Our team is available Monday to Saturday, from 9:00 a.m. to 6:00 p.m.
20. Does SIVER have a community? Yes. Join our SIVER family on WhatsApp and social media to share inspiration, style tips, and exclusive member rewards.